Government | Medical | Transport | Police | Libraries

West Lancashire Borough Council, Derby Street Ormskirk:

Responsible for housing, environmental health, leisure and parks, planning and development, street cleaning, grounds maintenance. Call Centre Tel 01695 577177  Information on refuse collection days and on the electoral roll is available through the Call Centre or the website.
Further information on specific topics (eg building regulations, planning applications) can be found here.

Borough Councillor:Cllr Eddie Pope. Tel 01704 894540

Lancashire County Council: Responsible for education, highways, social services, waste management. General enquiries: Tel 0300 123 6701. Information and advice service Tel 0300 123

Highway problems and street light failure : Tel 0300 123 6780 

By downloading the app “LoveCleanStreets” you can report graffiti, fly-tipping or fly-posting, potholes, abandoned cars, dog mess, and many other categories. When you make a report you can choose from a list of categories relevant to your area.

Councillor for West Lancashire East Electoral Division: Cllr Robert Bailey Tel 07767 795451

Advice Surgeries are held by Cllr Bailey once a month at Parbold Library on the first Saturday of the month, 12 noon until 1pm. Residents will need to book an appointment by contacting Cllr Bailey directly. Our West Lancashire Borough Council representatives, Cllr David Whittingon and Cllr Katie Juckes will also be in attendance should residents wish to speak to them too.

Member of Parliament for West Lancashire: Ashley Dalton MP. 358 Carfield, Skelmersdale.

Medical Services

Nearest surgery: Parbold Surgery, 4 The Green, Parbold. Tel 01257 514000

Nearest chemist: John Halton, 11 The Common, Parbold. Tel 01257 462277. Open Mon – Fri 9am – 1pm and 2pm – 6pm; Sat – 9am – 1pm. Sun closed

NHS Walk-in Centre: 116-118 The Concourse, Skelmersdale. Open every day 8am to 8pm. Tel 0300 247 0011

NHS non-emergency: Tel 111

Hospitals: Ormskirk and District General Hospital, Wigan Road, Ormskirk Tel 01695 577111. No Adult A&E at this hospital.  Children’s A&E only at this hospital Tel 01695 656358. West Lancs Health Centre is also located at Ormskirk Hospital  Tel 01695 588800

Southport and Formby District General Hospital, Town Lane, Southport Tel 01704 547471. Adult A&E at this hospital

Community First Responders in Newburgh:   Community First Responders are groups of volunteers who live and work in the local community. They are trained and activated by the North West Ambulance Service to attend certain emergency calls, where time can make a difference between life and death. A responder gives care until an ambulance arrives, usually only a few minutes later. Responders are provided with suitable equipment and training, so no prior medical knowledge is needed.

If you are interested in being part of this Group and would like more information, please visit
or contact: Alan Rudge 01257 462167 or email

In an emergency always dial 999 – do NOT attempt to contact any responders directly. Should a responder be needed & available, the ambulance service will contact the responder


Public bus routes:

Bus service 313 serves Burscough, Newburgh, Parbold and Skelmersdale.  Service 337 operates between Chorley and Ormskirk, passing through Newburgh. For timetables see bus shelters or:

Community services: Dial-a-Ride and Community Cars Tel 01704 893373 provide a service for those who do not drive and find it difficult to use public transport. Anyone interested in being a voluntary driver for Community Cars please contact Tel 01704 893373.

Train services:

Services from Parbold station to Southport, Wigan (connections for West Coast mainline to London and Glasgow) and Manchester.

For timetables go to

For a NoWcard bus pass go to or Helpline 0300 123 6737

To plan a journey using bus, coach or train click


For non-emergency enquiries on crime and disorder, please call 101


Public libraries at Parbold (opening times: Wed 9am – 1pm; Thurs 9am – 7pm; Fri 9am – 5pm; Sat 9am – 1pm); Southway, Skelmersdale and Burscough St, Ormskirk (Tel 0300 123 6703 for all libraries, or

The mobile library visits Newburgh every three weeks on a Tuesday (Sandy Lane 10. 40 – 10.55 am), 64 New Acres (11.00 – 11.15 am) 1a Woodrow Drive (11.25 – 11.55 am). Please ask the driver/librarian, Victoria, for further information or phone West Lancs Library Service on 0300 123 6703 or email